Return and Refund Policy
Last updated: September 18, 2024
Thank you for shopping at Cervicheck.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Pragmatech Healthcare Solutions Pvt. Ltd., Vadodara, Gujarat, 390004..
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Cervicheck, accessible from store.cervicheck.in
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
At Pragmatech, we take pride in delivering high-quality products designed with care. Please read this policy carefully before making a purchase.
This is a Non-Returnable & Non-Refundable product. We advise customers to carefully read product details, instructions, and usage guidelines prior to ordering.
However, if you receive a product that is defective or damaged, we offer a one-time replacement subject to verification.
To process a replacement, please send:
Clear photos and/or videos clearly showing the defect and product batch number.
Submit your proof via email: info@cervicheck.in.
Note: You must raise a replacement request within 14 days of receiving the product. Requests submitted after 14 days will not be eligible for review. Damage caused by misuse, mishandling, or unauthorized modification will not be eligible for replacement. The company’s decision on replacement requests shall be final and binding.
Our team will thoroughly review the evidence provided. Additional clarification may be requested if necessary. Replacement will be issued only upon confirmation of product defect.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
401, Yamuna Vihar Flats, Diwalipura,
Vadodara – 390007, Gujarat, India.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@cervicheck.in
- By visiting this page on our website: cervicheck.in/contact-us
- By phone number: +918806567744